Review generation and reputation for a window repair company
Across 7,654 glass and window repair listings the median shop has 26 reviews, 31% have fewer than ten, and the top tenth sits at 233 or more. Ratings do not separate anyone; 73.8% of rated shops are at 4.5 or better. The count does.
The trade makes reviews hard because most residential customers call once. The review has to be earned on the day, while the technician is still in the driveway. An ask at the door with a text sent on the spot converts 25% to 40% of residential customers; an email next week converts 3% to 5%. A one-van shop doing 50 to 70 jobs a month should see 15 to 25 reviews a month on this system. The reviews guide has the script.